SERVICES

Services

INTELLIGENT FURNITURE SOLUTIONS FOR DYNAMIC SPACES. DELIVERED ON TIME AND ON BUDGET

As more and more spaces need to engage people, the furniture must change to embrace this philosophy.

We understand the challenges of fostering connection and collaboration, and the need for spaces to service diverse workplace demographics. Our furniture solutions help create the culture and conditions needed to retain visitors and staff, as well as improve their performance, productivity, mobility, health and wellbeing.

We provide a range of high quality furniture from leading European and Australian brands, which represent the very best in ergonomics, craftsmanship, innovation, durability and environmental sustainability.

CATALOGUE

We provide everyday office furniture that can be conveniently ordered from our catalogue.

Clients can order furniture from our two ranges of everyday office furniture, Furniture Fundamentals and Business Solutions – with quick and easy delivery. Both offer cost effective solutions for clients everyday furniture needs.

Our Furniture Fundamentals range is updated regularly, and is stocked nationally with free delivery. Our Business Solutions range offers an extended range of customisable products stocked on demand.

PROJECT MANAGEMENT

Our projects are serviced by a dedicated project manager who provides a single point of contact throughout the life of the project programme.

Our project managers are committed to providing clients with continuity in service, high quality product performance and successful project outcomes. We have developed thorough processes to ensure projects are delivered seamlessly, while maintaining a level of flexibility to ensure our ability to adapt to meet project demands.

Our project management support is crucial in helping our clients bring their concepts to life, where our strength lies in working with them from the beginning, and not just stepping in at the end. We support clients with project programme and milestone management, budget, schedule and quality management, site visits and final walk-throughs, and delivery and installation coordination.

ACCOUNT MANAGEMENT

Business Interiors’ team of account managers work with clients directly to service their needs, from a single purchase to an entire project, ensuring client and project requirements are met and surpassed.

By working closely with our clients, we help them re-imagine commercial spaces and execute their vision by harmonising their needs and the needs of the end user. Our account managers specify furniture solutions that meet project objectives, budgets and critical lead times, and manage every detail from on-site assessment to product selection, delivery and installation.

Wincs’ team of account managers also service clients directly when ordering from our two catalogue ranges of everyday office furniture, and assist with selecting products to meet their budget and requirements.

COST

We are able to leverage Wincs’ buying power, supply chain network and logistical capabilities to offer our clients unsurpassed cost savings.

We understand commercial spaces need customisation to not only fit design specifications, but also budgets. We can help clients save in a variety of ways, from carefully planning project schedules to minimise delivery and assembly costs to placing product orders from a single source to maximise project efficiency and reduce excess expense.

Where possible, our products have been specified to take into consideration their entire life cycle to minimise operational costs, including durability, maintenance, cleaning, disposal and storage.

We are also dedicated to providing our clients with high value cost savings on our two catalogue ranges of everyday office furniture.

DELIVERY, ASSEMBLY AND SERVICE

As a part of Winc we are able to draw on the strength of a national distribution network to offer a fast delivery and assembly service.

Our project management team carefully plan deliveries, arranging on-site access, requirements, contacts and assembly during or after business hours in line with project schedules and workplace health and safety policies.

For our Furniture Fundamentals catalogue range we offer fast and free delivery within metropolitan areas as specified in our Furniture Fundamentals catalogue, assembly is available in these areas at a small cost. Delivery and assembly is also available for products from our Business Solutions catalogue in the specified metropolitan areas at a small fee.

When projects are complete we continue to provide a comprehensive, ongoing after-sales and warranty service, so clients can be confident that support will always be there. We provide onsite assistance, product maintenance, warranty assistance, product seminars and training, in addition to asset management, movement, warehousing and disposal.